Call (413) 584-8844
Request Service
Get a Quote

SOLAR & STORAGE SUPPORT

Maintenance & Repair Service
for Solar + Storage

Expert service, troubleshooting, repairs, monitoring, and upgrades for solar and battery systems across Western Massachusetts and Northern Connecticut. Whether Valley Solar installed your system or not, our team can help keep it operating safely, reliably, and performing as expected.

Request Service

WHY VALLEY SOLAR?

No Matter Who Installed It,
We’ll Keep It Running

At Valley Solar, maintenance isn’t an afterthought, it’s part of the promise we make to keep your system working for decades to come.

Performance Monitoring with SunAlert™

Our proprietary platform tracks your system 24/7, flags underperformance, and alerts our in-house team before problems cut into your savings.

Trusted Across Western Massachusetts

Thousands of homeowners — from the Berkshires to Worcester — count on Valley Solar to keep their systems working, year after year.

We Fix Systems We Didn’t Install

Bought solar from another company? Even if they’re out of business, we’ll get your system back to full performance.

Local Experts, No Outsourcing

All work is performed by our licensed electricians and apprentices — no subcontractors, no call centers.

HOMEOWNER & COMMERCIAL SUPPORT

How We Help You Protect Your Energy Investment

Whether you need repairs, monitoring, roof-work coordination, or ongoing maintenance, Valley Solar provides local support to help keep your solar and storage system performing at its best. Explore the service that fits your needs and connect with our team.

Homeowners · Troubleshooting & repairs

Residential solar & storage support

Production looks low, an error code popped up, the app went quiet, or your battery isn’t behaving — tell us what you’re seeing and we’ll diagnose it and fix it.

What we handle

  • Inverter & optimizer faults
  • Monitoring & app failures
  • Panel, wiring & critter damage
  • Low or lost production
  • Battery & backup issues
  • Systems we didn’t install

Why Valley Solar

  • Local in-house team — no call centers
  • Solar, storage & electrical under one roof
  • We service any brand of equipment
  • Written diagnostics before any work
Request Residential Service

Most homeowners are scheduled within two weeks. Urgent outages are prioritized.

Businesses · O&M & maintenance plans

Commercial support & O&M services

Operations & maintenance, inverter swaps, monitoring oversight, and structured plans for businesses, farms, municipalities, and multi-site portfolios — one local point of contact.

Best for organizations that want to

  • Keep critical operations running during outages
  • Reduce downtime and business disruption
  • Protect essential equipment and infrastructure
  • Improve resilience for staff, tenants, and customers

Why Valley Solar

  • Commercial design & install experience
  • One contact across all your sites
  • Structured, scheduled O&M plans
  • In-house electrical & field teams
Explore Commercial Support

Ideal for multi-site portfolios, critical infrastructure, and long-term reliability.

Roof work · Remove & Rebuild

Remove & reinstall (R&R)

Getting a new roof or doing structural repairs? We safely detach your array, store it, then reinstall and recommission once the work is done — coordinated with your roofer.

What's involved

  • Full system detach & safe storage
  • Reinstall & re-flash mounts
  • Monitoring re-verification
  • Timeline coordinated with your roofer
  • Warranty-conscious handling

Why Valley Solar

  • Done by our own licensed crews
  • Coordinated, predictable timeline
  • We verify production on the way out
  • One accountable team, start to finish
Explore Our R&R Service

A routine job for us — we handle the panels so your roofer can handle the roof.

Scheduled · Preventative check-ups

Solar & battery tune-ups

A periodic check-up catches small problems before they turn into repair calls — and confirms your system is producing what it should, with recommendations in plain language.

What's included

  • Full system inspection
  • Visible equipment check
  • Panel condition review
  • Production review
  • Monitoring review
  • Clear documented recommendations

Why it matters

  • Recommended every 2–3 years for most homes
  • Catches issues before they cost production
  • Confirms your system is performing
  • Clear written summary you can keep
Request a Tune-up

Best for systems past a few years old, or any time production seems off.

Always-on · Performance monitoring

SunAlert monitoring

Most issues aren’t visible until they’ve already cost weeks of production. SunAlert watches your system continuously and routes problems straight to our service team.

What you get

  • Continuous production monitoring
  • Proactive alerts when performance drifts
  • Issues auto-routed to our service team
  • Long-term performance visibility
  • Built & run in-house by Valley Solar

Why it matters

  • Monitoring tied to a real service team
  • Local response, not a national queue
  • Works alongside repairs & tune-ups
  • Protects the investment you already made
Explore SunAlert

The always-on layer underneath every other service on this page.

Need Service RIGHT NOW?

Let’s Get You Scheduled

Whether you’re dealing with a system issue, planning a roof replacement, troubleshooting a battery, or simply have questions about your solar system, our service team is here to help.

  • Existing Valley Solar customers
  • Systems installed by another company
  • Residential & commercial systems
Request Service

FAQs

More than monitoring. SunAlert protects your investment.

Most solar systems include basic monitoring apps — they’ll tell you when something is wrong, but it’s still your job to chase down a fix. SunAlert™ is different. Built in-house by Valley Solar, it’s a full-service platform that connects advanced monitoring with our local service team.

Explore SunAlert

FAQs