Request Service
Get a Quote

Experience real-time monitoring and support

Terms Of Use

Effective Date: June 24, 2025

Welcome to Valley Solar’s website. By using this site, you agree to the following Terms of Use. Please read them carefully. If you do not agree, you should not use this site.

Ownership and Use

This website and all of its content — including text, images, audio, video, graphics, and downloadable materials (the “Site”) — belong to Valley Solar LLC or our licensors.

You may:

  • View and use the Site for personal, non-commercial purposes
  • Download content for your own use, provided you do not remove copyright, trademark, or proprietary notices

You may not:

  • Copy, distribute, or modify the Site without our written permission
  • Use automated tools (robots, scrapers, spiders) to access or collect data
  • Use Site materials on other websites or networks without consent

All trademarks, logos, and service marks are owned by Valley Solar or their respective owners.

Updates to These Terms

We may revise these Terms of Use at any time. Updates will be posted here with a revised date. Your continued use of the Site means you accept the updated terms.

Restrictions

You may not, and may not allow others to:

  • Reverse engineer or attempt to discover the source code of the Site
  • Use the Site to build a competing product or service
  • Misuse the Site in ways inconsistent with its purpose
  • Remove copyright, trademark, or legal notices from any part of the Site

Content You Provide

If you upload or share content with us (the “Content”):

  • You grant Valley Solar a non-exclusive, worldwide, royalty-free license to use it as needed to operate the Site and our services
  • You confirm you own the rights to the Content
  • You agree not to post anything unlawful, defamatory, obscene, harassing, or otherwise inappropriate

We may monitor or remove Content at our discretion, but we are not obligated to do so.

Acceptable Use

You agree not to use the Site to:

  • Upload or share unlawful, abusive, offensive, or harmful content
  • Impersonate someone else or misrepresent your identity
  • Spread viruses, malware, or harmful code
  • Infringe on intellectual property rights
  • Spam, send chain letters, or run pyramid schemes
  • Disrupt or interfere with the Site or its servers

We may suspend or terminate access for violations.

Privacy

Please review our Privacy Policy for details on how we collect, use, and protect your information.

Warranty Disclaimer

The Site and its content are provided “as is” and “as available.” Valley Solar makes no guarantees or warranties, express or implied, including merchantability, fitness for a particular purpose, or accuracy of information. You use the Site at your own risk.

Accuracy of Information

We make every effort to keep information on the Site accurate and up to date, but errors may occur. Content may be changed or updated without notice. If you spot an error, please let us know.

This Site may contain links to third-party websites. Valley Solar is not responsible for their content, privacy practices, or security. Accessing third-party sites is at your own risk.

Compliance with Laws

You are responsible for complying with all applicable U.S. and international laws when using the Site. You may not use Site content for purposes prohibited by law, including the development of nuclear, chemical, or biological weapons.

SMS Terms and Conditions

By providing your mobile number, you agree to receive SMS messages from Valley Solar regarding solar and battery installation, maintenance, or service updates.

  • Message Frequency: Varies, up to 10 per week
  • Rates: Standard message and data rates may apply
  • Opt Out: Reply STOP to any message to unsubscribe
  • Help: Reply HELP or email support@valleysolar.solar
  • Privacy: Your number will only be used as described in our Privacy Policy. We do not sell or share your SMS data for marketing purposes.
  • Carriers: Supported carriers may change. Carriers are not liable for delayed or undelivered messages.
  • Changes: SMS terms may be updated at any time. Continued use means you accept the updated terms.

Customer Referral Program

Participation in the Valley Solar Customer Referral Program is subject to the terms and conditions below (the “Referral Terms”), which shall govern every promotion or program whereby a person other than a sales or lead generation or other Valley Solar employee may be compensated for referring new customers to Valley Solar: 

  • Valley Solar offers a referral program whereby individuals may refer friends and family to Valley Solar, and should the referred person (“Referred Customer”) install solar through Valley Solar and meet the requisites of the program, the Referrer, as defined below, will be compensated (the “Customer Referral Program”).  Each compensated referral within the Customer Referral Program will be a “Referral.” 
  • All persons making referrals (“Referrer(s)”) must meet the following criteria to be eligible for the Customer Referral Program: 
  • The Referrer must be eighteen (18) years of age or older. 
  • The Referrer must be a legal resident of the United States. 
  • The Referrer must be either be a Valley Solar customer, defined as a having previously contracted with Valley Solar or have a project “in process” with Valley Solar or be a “strategic partner” to Valley Solar as defined by Valley Solar.
  • All referrals must be made through a Valley Solar approved method and must be received prior to the initial sales appointment or consultation. These methods include: 
  • The Referred Customer requests an appointment through the Valley Solar site and includes the Referrer in the submission data; 
  • The Referred Customer specifically identifies the Referrer when scheduling an appointment with a Valley Solar representative; or 
  • The Referred Customer uses a link provided by the Referrer to sign up for an appointment. 
  • The Referrer provides the referral through the Valley Solar app or website or through a Valley Solar associate and provides the specific name of the referred party. 
  • Only one referral compensation or similar payment will be made per Referred Customer, and no payment can be earned pursuant to the Customer Referral Program if Valley Solar must make any other payment to any person or entity for the generation of the customer lead. 
  • In order for any Referred Customer’s installation of solar to entitle the Referrer to compensation the following criteria must be met: 
  • The Referrer made a referral through a Valley Solar approved method prior to the initial sales appointment or consultation. 
  • Prior to the referral, the Referred Customer was not ever in contact with Valley Solar. 
  • The Referred Customer hasValley Solar install a photovoltaic system on his/her property within eight (8) months of the referral; and 
  • Valley Solar is paid in full for the photovoltaic system installed. 
  • Valley Solar has the right to verify the eligibility of all Referrals or otherwise investigate Referrals Valley Solar believes may be the result of suspicious or fraudulent activity, be in violation of these Referral Terms or otherwise subject Valley Solar to potential liability. It will be in Valley Solar’s sole discretion to accept or reject any such Referral, which shall be the final and binding decision. 
  • For each successful Referral the eligible Referrer will be paid the referral amount that was in effect at the time the referral was made.  The referral rates is subject to change without notification. 
  • Valley Solar is not required to either initiate or continue to pursue any referral. 
  • Valley Solar reserves the right to cancel any solar installation agreement with a referred customer. 
  • The Referrer may refer their friends and family, but the Referrer shall not engage in any advertisement, solicitation or otherwise make any representation, about or on behalf of Valley Solar. 
  • The Referrer is strictly prohibited from sending bulk distribution email, mail or other contact methods.  The Referrer must obtain permission from all Referred Customers for Valley Solar to contact that Referred Customer. 
  • The Referrer is the actual sender of all email and other forms of contact with Referred Customers prior to the Referred Customer consenting to Valley Solar contacting him or her and does so at the Referrer’s sole risk. 
  • Self-referrals or referrals of those residing in the same household as referee will not qualify.  
  • The Referrer agrees to indemnify, defend and hold harmless Valley Solar and its affiliates, owners, directors, employees, agents, contractors, solar providers and finance companies, and their insurers (collectively, “Releasees”), in the event that the Referrer’s willful act or omission or negligence subjects any Releasee(s), directly or indirectly, to liability to any party, including for violations of applicable law, including without limitation the CAN-SPAM Act of 2003, Telephone Consumer Protection Act of 1991, Do-Not-Call Implementation Act of 2003, Do-Not-Call Improvement Act of 2007, Gramm, Leach, Bliley Privacy Act and any other federal, state or local statute, regulation or requirement pertaining to marketing to consumers or otherwise. 
  • In the event Valley Solar determines, in its sole discretion, that a Referrer is in violation of these Referral Terms or is otherwise manipulating or abusing the Customer Referral Program, Valley Solar may withdraw the Referrer’s eligibility to participate in the Customer Referral Program and other similar Valley Solar promotions. 
  • Valley Solar shall not be required to withhold any taxes from payments made to the Referrer or liable for payment of same to any federal, state, county or municipal government agency. 
  • All amounts paid pursuant to the Customer Referral Program shall be subject to any applicable tax or other reporting and contingent upon Valley Solar’s prior receipt of a completed Form W-9. 
  • The Customer Referral Program is offered for a limited time and may be modified or discontinued by Valley Solar at any time in its sole discretion without notice. 
  • Any and all disputes, claims and causes of action arising out of or related to the Customer Referral Program or any compensation awarded shall be resolved under MA law and participants in the Customer Referral Program agree to submit any dispute to the exclusive jurisdiction of the state and federal courts located in MA. 
  • These Referral Terms constitute the entire agreement between Referrers and Valley Solar concerning participation in the Customer Referral Program.  The failure of Valley Solar to exercise or enforce any right or provision of these Referral Terms shall not constitute a waiver of such right or provision.  The Customer Referral Program is void where prohibited by law.  If any provision of these Referral Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Referral Terms remain in full force and effect.  A person who is not a party to these Terms shall have no right to enforce or receive the benefit of any of these Referral Terms.

Contact

If you have questions about these Terms of Use, please contact us:

Valley Solar LLC
116 Pleasant Street, Suite 321
Easthampton, MA 01027
support@valleysolar.solar
(413) 584-8844