Our Process

Great experience with Valley Solar! The process was easy and straightforward, and Martin was awesome to work with—super knowledgeable, friendly, and never pushy. He answered all our questions and made everything simple to understand. Highly recommend Valley Solar, especially if you get to work with Martin!

Wonderful experience all the way around with Valley Solar. They were professional, informative and responsive throughout. They sent progess emails bullet pointing next steps, kept us apprised as each step was completed and responded to any and all questions promptly. There was confusion regarding the timeline early on which was quickly settled in our favor. We enthusiastically recommend Valley Solar.

My family offers Valley Solar an unreserved recommendation for any solar/battery storage system that you might want for your home or business. They will do quick, excellent, and reliable work that will exceed your expectations, and someone is always available for any questions you might have before, during, and after your installation.

Google says I need to omit the quoting/initial part of the permitting process due to review length… Sam was a great expert that was thorough and patient as I learned about solar power.

Slightly more than a month after calling Sam during an “Easy Quote” (impressive with how many other people were doing the same thing I did), I reviewed and signed a full proposed construction agreement. However, Eversource delayed my project for a technical review of their own, and they demanded that I pay over $11,000 for a grid infrastructure upgrade that “would be needed to prevent overloading of secondary transformers.” Instead of hiding this or asking for more fees of their own, they immediately had me work with the vice president of sales. I was honestly ready to cancel the project until I talked to Mike; he knew there was a way to negotiate with the utility to make the project happen. Sure enough, less than 3 weeks later, they re-submitted the application for my system with an “export limit,” and Eversource approved the installation to proceed sans grid upgrade.

Now, at this point, Mike was sounding a little nervous; I was tentatively scheduled for early January with a “high likelihood of moving up.” Little did I expect Dawson to call me in the middle of November, asking if this team could have a head start on November 19th. Of course I accepted, and the men who arrived at my home on that day did amazing things in less than 7 hours. I do need to point out the dedication of this team; a solar installation with battery backup can take up to a week of electrical and structural work. The racking, hidden conduit, and swap-out of my entire electrical panel was done on that day, and I need to thank Andrew for refusing to leave the job site until he knew the power was back on after his full panel swap.

The team returned in early December (just like they said they would) and installed/wired the battery, every panel, disconnect, conduit, and wire (there was a lot of wiring) in just two days. The team was hard-working and meticulous; they even moved the 300 pound Powerwall from one mounting location to another over uneven and half-frozen ground, just because they were worried the fire department might not like it! Andrew even pointed out how much better the new location would allow him to hide conduit. Look at the pictures; everything looks great with ZERO exposed wires or conduit outside of my home. It’s a joke in construction that electricians are the messiest trade, but Valley Solar’s electricians respected my home and cleaned up every wire and sheath that they could. On December 11th, with hands freezing in the cold wind, Andrew and his team flipped the breaker going to my Powerwall, closed everything up, and then we watched the Tesla app report the first solar AC production occurring at my home.

In conclusion, Valley made the best system; it exceeds my expectations and reasonable production estimates from PVWatts and Gemini AI alike. They installed it quickly and at the best time, at the best price. They used highly efficient bi-facial panels, which are more expensive than what national competitors might use, but allow me to have much more production, including on cloudy days. They used construction practices and design practices (including certifications from outside contractors) that make me believe this system might actually last 25 or more years, like they warranted.

I am glad I called Valley Solar. I’m very pleased with their work. I would hire them again for any major electrical projects, and I trust that they will stand behind their work for a long time to come. If you call Valley Solar for your project, I hope that you find them as ambitious, excellent, dedicated and reasonable as I did.

The installation crew was impressive. The men on the roof, the electricians, and the support staff were all friendly, proficient, communicative, and responsive to all our needs. I’m retired, but if I were still in business, I’d be tempted to lure these guys onto my team 😉! Top shelf professional staff goes beyond the folks at my house, including the salesman Carl who was pleasantly persistent without being pushy, Penny, Alaina, and everyone else. They all impress Value into the name Valley Solar!

I have to say my experience with everybody at Valley Solar was thoroughly enjoyable and their professionalism was always in the forefront. From meetings to present their proposal, to regular and informative communication during the time leading up to the installation, to the awesome crew that spent a couple of days at my house turning my garage roof into a generation plant, to managing all the paperwork behind the scenes (that seemed ridiculously complicated each time I received an email of what they were up to), to making sure I was happy with the installation after they were done, and finally getting me set up so I could readily receive my solar credits, the people at Valley Solar hit a grand slam! I’m really happy with the outcome, and it’s all new enough for me that I still enjoy looking at the app that tells me in real time how much energy that roof is producing. I can’t say Valley Solar is the best alternative energy company in the Valley because I haven’t tried the others, but I can say that you won’t be disappointed with the service and the installation. They’re great!